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Topic Started: Sunday, 4. March 2018, 11:58 (190 Views)
Edelweiss
Unregistered

I ran into an issue with the following error
Quote:
 
gw2timer unable to retrieve response arenanet api server may be down


Disabling the add-on Privacy Badger solved the issue. I thought I should post it here in case someone else looks here for help.
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Guest
Unregistered

I don't have provacy badger, tried to disable adblock and ublock but still not working, keep getting api server issue
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Drant
Member Avatar

What is the error message? Does it appear immediately when you load the website, or when you open a specific section? What browser were you using; does it happen for all your browsers?
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Guest
Unregistered

Firefox and Internet Explorer on win7, all up to date.
When I go to Account, and put my API key freshly generated with all permissions, and I double click to audit, green messages appears on left top side of page saying:
Unable to retrieve response. Arenanet API server may be down.
---my api key----
Requested permission: characters
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Guest
Unregistered

I can see achievements points, and wardrobe, but not characters or anything else
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Drant
Member Avatar

Try this public key of an ArenaNet dev:
Code:
 
F8C41A31-F811-A442-A791-5555C4DC9B80F9EDE780-36DC-49E0-B858-1206AF13D723
And go to the Characters page, you should be able to access it since that permission is allowed.

Are you accessing the HTTPS or HTTP version of the site?
http://gw2timer.com is the old version
https://gw2timer.com is the new version
both are the same website and application, but they are different web protocols and have separate user settings. Please try both and see if the key still gives an error.
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Guest
Unregistered

ok, tried with both site and my key and still get the same error.
Tried public key and works.
I deleted old key and generated new one, now works :)
thanks
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